Advertising 2010 Abstracts
Research
Changing shades of green • Lee Ahern, Penn State; Denise Bortree, Penn State University; Alexandra Smith, Penn State University, College of Communications • The growth, and changing nature, of strategic green communications has become a key issue for environmental advocates and for communications researchers. This study, the first extensive longitudinal content analysis of green advertising of its kind, reveals layers of information relative to message types, message sponsors, frames and appeal levels. It also provides for the examination of these relationships over time. Implications for strategic environmental communications are discussed.
Brands Among Friends: An Examination of Brand Friending and Engagement on Facebook • Kelli Burns, USF • When Facebook allowed companies to create profiles in November 2007, about 100,000 corporate users created a free page during the first 24 hours (Zukowski 2008). This study surveyed 112 Facebook members to understand the variables related to friending and engaging with brands. Facebook brand fans differ significantly from non-Facebook fans on several key variables. Also, Facebook fans who exhibit more engagement behaviors with a Facebook brand can be differentiated from those with fewer engagement behaviors.
U.S. Advertising Agency Operating Efficiency • Yunjae Cheong, The University of Alabama; Kihan Kim, Seoul National University; Justin Combs, University of Alabama • This study uses Data Envelopment Analysis to evaluate the financial efficiency of a sample of 41 U.S. advertising agencies, based on their profits and expenditures in six key areas (i.e., payroll to employees, other payroll-related expenses, administrative expenses, space and facilities expenses, corporate expenses, and professional fees). The analyses reveals that, on average, 5% of an agency’s budget is wasted, incurring the greatest amount of waste in the administrative area. The tobit regression also indicates that professional fees contributed the most agency inefficiency overall.
Health and Nutrition- Related (HNR) Claims in Magazine Food Advertising: A Comparison of Benefit-Seeking and Risk-Avoidance Claims • Hojoon Choi, The University of Georgia; Kyunga Yoo, The University of Georgia; Wendy Macias, The University of Georgia; Nah Ray Han, The University of Georgia • This study employed content analysis to examine benefit-seeking or risk-avoiding use of health- and nutrition-related (HNR) claims in food advertisements of high circulation magazines published between 2007 and 2009. Overall, food marketers made substantial use of risk-avoidance claims in their ads, mainly employing nutrient content claim among three claim types of HNR claims. Moreover, risk-avoidance claims were especially found in the product categories which are perceived as relatively innutritious and less healthy. Our findings provide implications and suggestions with regards to food advertising and public health policy.
Celebrity Endorsers in Advertising: Effects of Negative Information Levels and Timing of Exposure to Negative News • Hojoon Choi, The University of Georgia; Leonard Reid, University of Georgia; Mariko Morimoto, University of Georgia • Using the frameworks of consumer contamination theory and associative learning theory, this experiment examined the moderating effects of level of negative celebrity information (major vs. minor criminal offense) and timing of exposure to negative information (recent vs. past news story about crime associated with endorser) on evaluations of (a) endorser, (b) ad, (c) brand, and (d) purchase intention in celebrity endorser advertising. Two hypotheses and one research question were addressed. The results supported H1: major criminal offense associated with the celebrity endorser had significantly more negative impact on perceived endorser expertise, attractiveness, and trustworthiness, and on attitudes toward advertising and brand, and purchase intension than minor offense. The results partially supported H2: time of exposure to news about endorser criminal offense (recent and past) only significantly impacted perceived trustworthiness. Mediation analysis found that endorser trustworthiness fully or partially mediated the relationship between the independent variables and dependent variables.
The Role of Affective Responses on Advertising Evaluations in a Sport Media Context • Michael Clayton, Christopher Newport University • This research contributes to the theoretical knowledge within the field of PIA (program-induced affect) and has practical implications for sports marketers and advertisers. An experiment was conducted to explore the ability of sports to create bipolar affect responses among highly identified fans of competing teams. The experiment supported previous research in sports marketing regarding the power of sports to create strong affective responses. The research failed to find support for the mood congruency theory which would suppose that positive affective responses created by sport media would lead to more positive advertising evaluations, while negative affective responses would lead to more negative advertising evaluations.
The Impact of Control Mechanism and Game Customization on Videogame Advertising Effects • Frank Dardis, Pennsylvania State University; Mike Schmierbach, Penn State University • Videogame research indicates that a player’s game customization and the control mechanism used can influence various cognitive, affective, and physiological aspects of the gaming experience. However, little research has tested these two factors in relation to advertising effects. Therefore, the current experimental investigation examined the impact of control mechanism and game customization on the effectiveness of in-game advertising. Interaction effects indicated that players using a traditional, hand-held controller remembered more ads in an auto-racing game than did those who used a steering wheel and foot pedals, but only when customization was not allowed. Additionally, controller type and customization led to differing attitudes toward in-game advertising in general. Marketing implications regarding technological videogame advancements are discussed.
Consumer Articulations as Electronic Word-of-Mouth: A Social Identity Perspective • Troy Elias, University of Florida; Osei Appiah, The Ohio State University • This study examines key factors that may play a critical role in determining consumer attitudes toward products and services based on online consumer feedback. The results indicate that positive online consumer feedback leads to significantly more desirable consumer attitudes than sites with no consumer feedback, or sites with overly negative consumer word-of-mouth (NWOM). The results also indicate Blacks tend to respond more favorably to services that are linked to their own racial ingroup, especially when those services have substantial positive consumer evaluations. Also, for a less familiar, less relevant service, word-of-mouth reviews played a more significant role for Blacks in their overall consumer attitudes. For Whites, the results demonstrate that the e-WOM (electronic word-of-mouth) effect is larger for negative WOM than for positive WOM. Implications for Social Identity Theory and the Distinctiveness Principle are discussed.
Structural Equation Modeling (SEM) and the Study of Advertising, 2004-2009 • Gregory Hoplamazian, Ohio State; R. Lance Holbert, Ohio State • This study is an assessment of all works employing some aspect of SEM in three advertising ournals (Journal of Advertising, Journal of Advertising Research, and International Journal of Advertising) between 2004-2009 (N=62). Focus is given to both measurement and structural models. Each model is assessed in terms of specification, estimation, and evaluation strategies. Summary judgments are offered concerning what the field does well and poorly in relation to its use of SEM.
Social Self-Esteem Responses to Race Representation in Advertising: Downward Social Comparison and White Guilt • Gregory Hoplamazian, Ohio State; Silvia Knobloch-Westerwick, Ohio State • In this study advertising characters’ race (Black, White) and social status (high, low) are manipulated to investigate sociocognitive responses to race representations in advertising.
Results support the proposed social identity framework for Black participants with ethnic identity serving as a significant moderator. Conversely, Whites’ responses are in stark contrast to this framework, and warrant further investigation of attitudes toward specific racial groups. Impact of advertising character portrayal on viewers’ social identity and self-esteem are discussed.
Stereotyping Westerners: An Analysis of Gender and Occupational Roles of Western Models • Ying Huang, Southern Illinois University Carbondale; Dennis Lowry, Southern Illinois University • A content analysis of 638 advertisements and 246 individual Western models in 22 Chinese magazines was performed to examine the use of Western models regarding frequency, race, gender, product category and occupational status. Their occupational status was also compared with 240 models in U.S. magazine advertisements. Results showed Western models are dominantly female, white and in non-working roles, which suggests their roles are more limited compared with their roles in U.S. advertising.
Finding the Right Spot: The Effect of the Length of Preceding and Succeeding Ads on Television Advertising Effectiveness • Yongick Jeong, Louisiana State University; Yeuseung Kim, University of North Carolina at Chapel Hill • This study investigated the impact of the length of the immediately surrounding commercials on the effectiveness of a given ad with the consideration of sequential order relations between two consecutive ads. The results showed that advertising is more effective when a commercial is longer than immediately surrounding ads and that the impact of length of an immediately preceding commercial is stronger than that of a succeeding ad. Practical implication is discussed.
Influences of Culture, Country Origin and Product Category on the International Advertising Strategies of Multinational Corporations in North America, Europe and Asia • JING JIANG, Renmin University of China; Ran Wei, University of South Carolina • This study tests the standardization typology (e.g., global, glocal, local, and single case; Wei & Jiang, 2005) by examining Multinational Corporations’ (MNCs’) international advertising targeting culturally different markets. In doing so, the influences of product origin by region, product category, and cultural values were examined. Results of a content analysis of 210 selected ads before and during the 2008 Beijing Olympics show that MNCs are more likely to adopt the glocal strategy than any other strategies by standardizing the creative strategy but localizing the execution. Furthermore, results reveal that EU-based MNCs tend to pursue a highly standardized advertising approach (global strategy), whereas the North America-based MNCs seem to favor the glocal strategy and Asia-based MNCs tend to standardize their ads the least (local strategy). Finally, Western and non-Western cultural values are found to converge, indicating a trend of increasing similarity in international advertising. Product category was found to have an impact only on the level of standardization in execution in a cross-cultural context. Theoretical and managerial implications of the findings are discussed.
Factors Influencing Consumer Acceptance of Mobile Advertising • Jong-Hyuok Jung, Syracuse University; Wei-Na Lee, The University of Texas at Austin; Yongjun Sung, The University of Texas at Austin • The primary objective of this study is to provide a comprehensive understanding of consumers’ acceptance of mobile advertising. Specifically, this research explored how the persuasive communication process works via mobile advertising. In order to accomplish this research objective, the relationships among various factors identified from earlier studies were tested. Based on previous literature regarding consumer attitudes, media use, and innovation adoption, a conceptual framework was developed to understand consumer acceptance of mobile advertising. For this reason, the current study employed an online survey with 514 online participants. The results suggest that consumers’ attitudes toward mobile advertising are closely related with all three factors used in this study (e.g., mobile device, message, consumer factors). Furthermore, consumers’ attitudes toward mobile advertising are strongly influenced by message factors (e.g. entertainment, credibility, irritation, message interactivity) and consumer factors (e.g. social influence, compatibility). Thus, careful considerations in message strategy and thoughtful consumer research are needed to increase the effectiveness of mobile advertising. Additionally, the sizable and significant impact of consumer attitude on behavioral intention further supports findings from previous research.
Framing Tactic, Framing Domain, and Source Credibility in DTC Hormone Replacement Therapy Advertising: An Integration of Prospect Theory and Language Expectancy Theory • Kenneth Eun Han Kim, Oklahoma state university • The present study attempts to explore the interactive effects among the gain-loss framing domain, the attribute-goal framing tactic, and message source credibility on the persuasive outcomes associated with DTC Hormone Replacement Therapy advertising. An experiment was designed with a 2 (framing tactic: attribute framing versus goal framing) _ 2 (framing domain: gain framing versus loss framing) _ 2 (source credibility: high versus low) between-subjects design, exploring the interactive effects of framing tactic and framing domain on the consumer’s attitude toward hormone replacement therapy and DTC ad-promoted behavior intentions. Women, aged 45-65 were recruited for the study samples. The data obtained indicate that loss framing is affected by the level of source credibility such that the loss framing impact decreases with a low credible source, while the gain framing impact is not affected as much as loss framing by source credibility. However, this study failed to find any significant interaction between gain-loss framing domain and attribute-goal framing tactic.
I’m not a doctor, but I play one on TV: The effects of context and endorser credibility on advertising effectiveness • K. Maja Krakowiak, University of Colorado at Colorado Springs; Kelly Poniatowski, Elizabethtown College • As actors and actresses become increasingly comfortable with ad appearances, ads featuring celebrities have started to be shown during entertainment content starring them. This study examines how placing endorser ads in the context of content that also features the endorser affects responses to the ads. The findings of an experiment (N = 161) reveal that one-time viewing of entertainment content featuring an endorser does not affect responses to an ad featuring that endorser; however, frequent viewing of such content results in more favorable perceptions of the endorser’s credibility, which, in turn, leads to more favorable responses to the endorser ad. Implications of the findings for priming theories and advertising research are discussed.
The Effects of Spokes-Characters’ Personalities of Food Products on Source Credibility • Hobin Kyung, Korea Telecom; Ohyoon Kwon, The University of Texas at Austin; Yongjun Sung, The University of Texas at Austin • Personified spokes-characters can be created and controlled in ways in which advertisers want to establish and maintain the images and personalities of the food products. This research explores the relationships between spokes-characters’ personality dimensions and source credibility dimensions, including expertise, trustworthiness, and attractiveness. The overall findings suggest that different spokes-character personality dimensions influence the source credibility dimensions differently and that both sincerity and competence are the two most significant spokes-character personality dimensions to increase the levels of source expertise, trustworthiness, and attractiveness.
Brand Interactivity and Its Effects on the Outcomes of Advergame Play • Joonghwa Lee, University of Missouri; Hyojung Park, University of Missouri, School of Journalism; Kevin Wise, University of Missouri, School of Journalism • This study developed the concept of brand interactivity based on the characteristics and definitions of interactivity and applied it to advergames. A 2 (brand interactivity: present/absent) _ 2 (game: Mahjong/Bejeweled) within-subjects experiment was conducted to examine the effect of brand interactivity on attitude toward the advergame, attitude toward the brand, and purchase intention. Brand interactivity appeared to have a positive effect on brand attitude and purchase intention.
Product Placement in Mobile Phone Games: The Impact on Persuasion • Hui-Fei Lin, National Chiao Tung University • Various past researches have studied product placement, such as in television shows (Law & Braun, 2000). Some studies have begun to examine brand placement in computer or on-line games (Nelson, 2002; Nelson, Yaros, & Keum, 2006; Lee & Faber, 2007; Yang & Wang, 2008). However, the effectiveness of brand placement in other entertainment media, especially mobile phone games, from psychological aspects has received little attention. Furthermore, due to the increase of product placement in mobile phone games, it would be valuable to gain insights into the game players’ perceptions of the impact of product placement in mobile game on game players’ memory, attitudes towards product placements in games and their purchase intention. The purpose of this current research is to explore the effect of product placement on mobile phone games on persuasion. A 2 (Type of games: high level of attention x low level of attention) x 2 (Location of placement: focal vs. peripheral) x 2 (Type of brand: high familiarity brand vs. low familiarity brand) between-subjects design was conducted (N=324). As hypothesized, results showed that 1) gamers have a greater memory of brands when brands were embedded in the focal area of the game than when they were placed in the peripheral area of the game; 2) gamers have a better memory when high familiarity brands were embedded within the games than when low familiarity brands were placed; 3) Gamers who have more positive attitudes towards product placements are more likely to exhibit stronger purchase intentions.
From Eisenhower to Obama: Lexical Characteristics of Winning vs. Losing Presidential Campaign Commercials • Dennis Lowry, Southern Illinois University; Md. Naser, Southern Illinois University Carbondale • This is the first longitudinal study of 15 presidential campaigns using lexical analysis to isolate differences been winning and losing commercials. The corpus, which consisted of 1,227 commercials from Campaigns ’52 through ’08, was analyzed with Diction 5.0 lexical analysis software. Results indicated that there were striking lexical differences between the commercials of presidential winners versus losers. Winners were significantly higher on positive terms and other-directed references to groups, while losers were higher on self-related I/me/my words.
Individual Differences in the Perception of Product Placements: Field Dependence-Independence, Brand Recall, and Brand Liking • Jörg Matthes, University of Zurich; Christian Schemer, University of Zurich; Werner Wirth, University of Zurich • We argue that the cognitive style field dependence-independence predicts people’s ability to detect audiovisual product placements. In an experiment working with an authentic audiovisual stimulus, we varied the appearance of placements and tested the field dependence of our participants. Results demonstrate that field independent individuals show a higher placement recall but lower brand liking compared to field dependent individuals. The results speak to the importance of individual difference variables for product placement research.
A cross-national study of young consumers’ intentions to redeem mobile coupons • Alexander Muk, Texas State-San Marcos • The mobile phone is considered as an ideal advertising vehicle because of the growing number of mobile phone subscribers worldwide. Mobile coupons, in SMS format with discount codes, are sent directly via the cell phones to customers who have signed up for receiving them. While redeeming mobile coupons by cell phone users is increasing in Asian countries like Japan and Korea, American cell phone users are slow in adopting this new couponing tool. To gain a better understanding of the effectiveness of mobile couponing, a cross-national approach may help identify important factors that influence consumer perceptions of mobile coupons. The United States, Korea and Taiwan were selected for this study because of their different cultural characteristics as well as their tendencies in adopting wireless technologies. Congruent with research involving cross-cultural consumer behavior, this study found differences across countries in terms of cultural influences on consumers’ intentions to redeem mobile coupons. The findings showed that cultural values are important factors affecting consumer acceptance mobile coupons.
Are Responsible Drinking Campaigns Done Responsibly?: The Effectiveness of Alcohol Industry-Sponsored Advertising Campaigns • Sun-Young Park, University of Florida; Yeonsoo Kim, University of Florida; Cynthia Morton, University of Florida • The purpose of the present study is to provide a summary of the theoretical foundation associated with how industry-sponsored responsible drinking advertising campaigns work, providing a conceptual model that assesses the effectiveness of the campaigns. Based on the path-analysis, the study investigated consumers’ attributions of corporate altruistic motives, perceptions of corporate credibility, attitudes toward corporations, and attitudes toward responsible drinking ad campaigns sponsored by corporations, along with the pro-social effects (i.e., the intention to drink alcohol responsibly), and pro-corporate effects (i.e., the intention to drink alcohol) of the campaigns. In particular, the findings of the study support the idea that industry-sponsored messages externally discourage misuse or promote individual responsibility, but the messages are blended with favorable portrayals of product consumption. The findings revealed that the intention to drink alcohol is enhanced by responsible drinking ad campaigns sponsored by alcohol companies through creating positive company attitudes. Implications, limitations, and future research are suggested.
Does Planning Make Perfect in India? How Advertising Practitioners Perceive Account Planning • Padmini Patwardhan, Winthrop University; Hemant Patwardhan, Winthrop University; Falguni Vasavada-Oza, Mudra Institute of Communication • This study examined acceptance of account planning among advertising practitioners in India, an emerging global advertising hotspot. Three research questions were proposed to investigate planning’s growth across agencies, individual perceptions about planning, as well as coercive, mimetic and normative pressures in its development. A cross sectional survey of practitioners from all key agency areas was conducted for a 30% (n = 154) response rate. Results indicate that (1) planning practice is growing in India with a majority of respondents indicating that their agencies use it at least in a basic way (2) planning perceptions are highly positive and (3) environmental (external) pressures are believed to impact planning development through not all are seen as equally important. Future research directions are proposed.
What Makes A Super Bowl Ad Super?: Five-Act Dramatic Form Impacts Super Bowl Ad Ratings. • Keith Quesenberry, Temple University; Michael Coolsen, Shippensburg University • A content analysis for dramatic form was performed on 62 Super Bowl XLIV commercials. Results demonstrated strong support for the hypothesis that average consumer favorability ratings for Super Bowl commercials is significantly higher for commercials that follow a full five-act dramatic form compared to commercials that do not. Additionally, significant cumulative effects on consumer favorability ratings were demonstrated with increasing numbers of acts and development of those acts. This could have significant implications for marketers.
Affect, Motivational Orientation and the Effectiveness of Positively vs. Negatively Framed Health Advertisements: The Mediated Moderation Effect of Mood Sela Sar, Greenlee School of Journalism and Communication; George Anghelcev, Penn State University • This study examined the impact of mood on motivational orientation and its interaction with positive and negative frame. The results showed that ad message framed to be congruent with mood led participants to have more positive attitudes and stronger intentions to perform the health behaviors. Discussion focused on the integration of mood, motivational orientation strategy and framing into models of health persuasion.
The Influence of Sexy and Humorous Content on Motivated Cognitive Processing of Televsion Advertisements • Curtis B. Matthews, Texas Tech University; Johnny Sparks, Texas Tech University; Scott Parrott, The University of Alabama • The goal of this within-subjects experiment was to examine how sexy and humorous content during 24 television advertisements influenced motivated cognitive processing of incidental and brand information. Self-reported arousal, used to indicate appetitive activation, increased with sexy content. Audio recognition sensitivity, used to indicate thoroughness of encoding, was greater for humor than nonhumorous and for sexy than nonsexy advertisements. Cued recall, used to indicate thoroughness of storage, was found to be higher for sexy than nonsexy advertisements. Cued recall was greater for incidental information in humorous advertisements. However, brand information processing suffered in humorous ads. Sexy content improved brand recall.
Exploring Social Game Play With Advertising: Brand Attitudes in an Online Community • Sara Steffes Hansen, University of Wisconsin Oshkosh • This study explores attitudes related to brands experienced in social games. Exploratory regression analysis of survey data considered player attitudes of all brands and well-liked brands in game interactions. All brands negatively related to knowledge of advertiser tactics and telepresence departure, and positively connected to brand consciousness and exciting game personality. Well-liked brands connected negatively to telepresence departure and positively to arrival. Play frequency and ads aiding realism positively related to both brand categories.
Perceived Diversity in Advertising Agencies and the 4 Ps of Creativity • Jorge Villegas, University of Illinois at Springfield; Thomas Vogel, Emerson College • Diversity in advertising agencies has been a highly discussed issue, yet the impact of diversity on an ad agency’s creativity has not been addressed. This paper explores the relationships between the 4P framework – person, place, process and product – of creativity and diversity in advertising agencies. The results show that perceptions of diversity have a positive effect on creativity and interact with the process and product elements of the 4p framework.
A Comparative Study of American and Chinese Young Consumers’ Acceptance of Mobile Advertising: A Structural Equation Modeling Approach • Hongwei Yang, Appalachian State University; Liuning Zhou, Center for the Digital Future, Annenberg School for Communication, University of Southern California; Hui Liu, Department of Communication, Beijing International Studies University • A web survey of American college students was conducted in April 2009 and a paper survey was administered to college students of four Chinese public universities in May and June, 2009 to test a model of mobile advertising developed by Finnish Scholars, Merisavo and associates, in 2007 in which five factors (utility, context, control, sacrifice and trust) predict consumer acceptance of mobile advertising. A structural equation modeling was employed to fit the model to two sets of survey data. Generally, the model has achieved an acceptable fit in the United States with significant standardized regression coefficients on context, sacrifice and trust. However, utility and perceived control are not important predictors of US college students’ acceptance of mobile advertising. Overall, the model performed reasonably well in China with significant standardized regression coefficients on utility, control, sacrifice and trust. Context seems not to be an important factor while control is a negative predictor. Accordingly, the model cannot be directly transplanted to the United States and China and future research is needed to develop a comprehensive model of American and Chinese consumers’ acceptance of mobile advertising. Implications for global, American and Chinese marketers are discussed.
More Effective Message Styles for Communicating with Young Adults • Hyunjae (Jay) Yu, School of Communication, Sogang University; Hoyoung (Anthony) Ahn, University of Tennessee; Yongick Jeong, Louisiana State University • Young adults, between the ages of about 18 and 24, are the group of people who are most often exposed to situations involving diverse health risk behaviors. They are able to drink and use drugs under far less parental supervision than earlier age groups. Reports have shown that frequent involvements to several types of health risk behaviors (e.g., drunk driving, bar fighting, smoking, substance use) can seriously damage young adults physically and psychologically. However, despite the high rate of health risk behaviors among young adults, there have not been enough discussions about how we can produce more effective anti-health risk behavior messages that target young adults. This exploratory study provides some useful insights into this issue by testing the possible effects of three frameworks: gain/loss framing, different information sources, and negative/positive mood. The results reveal that the young adults in this study find more appeal in anti-health risk behavior messages conveyed by a traditional Public Service Announcement (PSA) rather than by a report in a television news program. The results also reveal that people pay more attention to messages that use negative moods (e.g., Öthere are many people losing a lot of precious things because of their health risk behaviorsÖ) instead of positive moods (e.g., Öthere are many people gaining a lot of precious things by avoiding health risk behaviors Ö). An interaction effect between information sources and mood was also detected.
Teaching
Accuracy of Self-Perceived Creativity: Are We as Creative as We Think We Are? • Jody Mattern, Minnesota State University Moorhead; Jeffrey Child, Kent State University, School of Communication Studies; Shannon Vanhorn, Valley City State University; Katherine Gronewald, North Dakota State University • This study examined the accuracy of self-perceptions of creativity. College students (n = 849) took online tests that first examined their self-perceptions of creativity, and then measured actual creative output. The Gough Personality Scale was used to measure self-perceptions of creativity, then two measure of creativity—one of convergent thinking (Mednick’s Remote Associates Test) and one of divergent thinking (Guilford’s Alternative Uses Task)—were used to compute creative output. Results of the tests (n = 519) support a significant and positive correlation between the self-assessment and the overall creativity task score, r = .203, p < .001. Thus, participants with a higher self -perceived creativity personality assessment were also ultimately more creative, leading to a discussion about the role of advertising education in creative output.
Preparing young creatives for an interactive world: How possible is it? • Brett Robbs, School of Journalism, University of Colorado, Boulder • Has the growing importance of interactive affected the skills full-service advertising agencies seek in young creatives? If so, what impact should that have on the curriculum? This study uses depth interviews with working professionals to explore such questions. Findings indicate that while agencies want students to have some knowledge of interactive, they continue to emphasize skills creative courses are already designed to develop. Adding interactive to that mix, while not without challenges, should be possible.
Informal Learning Using New Technologies • Adam Wagler, University of Nebraska-Lincoln • Informal education has been well researched for many decades with learning moments occurring at a variety of times. This paper looks at applications of informal teaching methods used in a college classroom. Experiences during the Omaha Science Media Project, a grant project developing high school curriculum using media tools to learn about science, are also analyzed and applied to extend learning outside of the classroom. The paper looks at a new media design course’s use of video blogs and other forms of social media. This encourages students to become the experts by exploring additional topics related to the course. The result was active participation in class as well as the use of new technologies like Google Wave, Delicious and more to promote collaboration and informal learning.
PF & R
Making the connection: Creative women talk about empathy, creativity and gender • Sheri Broyles, University of North Texas; Jean Grow, Marquette University • Senior creative women were asked what three words come to mind when they think of creative men/women, what men do that women can learn from and vice versa as well as what part empathy plays in the creative process. Thematic categories identified male traits of bonding, competitive, humor and strong while empathetic and insightful were female traits. Smart and talented were balanced for men/women. The role of empathy and its relation to creativity is discussed.
Content Analysis of Male Domesticity and Fatherhood in American Television Commercials • Wanhsiu Tsai, University of Miami • This study examines how American commercials represent men as spouses and parents in the family context. A content analysis of prime-time commercials across different networks and cable channels was conducted. Findings indicate that men are rarely shown in domestic settings and are much less likely than women to be shown performing domestic chores and childcare activities. Specifically, in advertising’s portrayal of domestic settings, men are frequently depicted only in background and marginal roles. When men are shown as nurturant fathers, their involvement with children is limited to playing with children.
Having Your Beer and Drinking It Too: Strategic Ambiguity and Self-Regulatory Compliance in Beer Commercials • Lara Zwarun, University of Missouri St Louis • This study explores audience responses to beer commercials that use strategic ambiguity to creatively circumvent self-regulatory advertising guidelines in order to communicate about drinking. A quasi-experiment reveals that some viewers of these ads report seeing the behaviors that are discouraged by the guidelines, and in many cases, believe such behavior is being promoted. The more likely participants were to believe they had seen people combining drinking with potentially dangerous activities, the greater their agreement that the ads were promoting the alcohol expectancies that predict drinking. However, when faced with imagery of drunkenness, people were unclear if drinking was being glamorized or presented responsibly, and were less likely to believe positive alcohol expectancies were being promoted. Findings suggest that strategic ambiguity can allow beer advertisers to appear responsible while diminishing the threat of risky drinking in some ads. However, in the case of commercials with less glamorous portrayals of alcohol consumption, strategic ambiguity may compromise marketing objectives.
Special Topics
Sex (and Semiotics) sells: Decoding Gender, Power and Persuasion in Text-less magazine ads • Yelisabel Scott, University of Oklahoma, Meta Carstarphen, University of Oklahoma; • This study looks at advertising imagery through a visual rhetorical lens in the way suggested by Scott (1994); in other words, advertising imagery is looked at as a sophisticated form of visual rhetoric with invention, arrangement, and delivery characteristics capable of communicating a complex argument even with the absence of linguistics, but also with style and memory characteristics as well. In the visual rhetoric context, Scott (1994) positions certain characteristics of advertising visuals within the first canons mentioned above, but seems to ignore the other two. Even though the goal was to select a total of ten (10) ads (five from the magazines targeted toward men and five from the magazines targeted toward women) with the intention of making it a fair and even split, an interesting pattern emerged. When considering gender, there were far more text-less qualifying ads for women than for men, raising questions about advertising text-less argument construction and audience assumptions.
Bringing Clarity and Direction to Advertising ROI: A New Conceptual Model for Practical Application • Don Dickinson, Portland State University • The first premise of this paper is that the return on investment for advertising should not evaluated solely or even primarily on the basis of sales. Rather, as a communications tool, advertising should be evaluated on its ability to move people through a series of intermediate steps on a continuum that ranges from ignorance of a product category on one end to brand advocacy on the other. In so doing, such an approach reflects fundamental changes in knowledge, attitude and behavior. The second premise is advertising ROI should be easier.The model begins with a taxonomy that organizes AROI into four broad areas which encompass 14 different categories of outcomes. This taxonomy is the first of three breakthroughs in this paper. The 14 outcome categories encompass 40+ specific metrics, any small number of which could be chosen for an on-going marcom program or specific campaign. The taxonomy is followed by a comprehensive table that answers the above four questions for each outcome and metric. This comprehensive table is the second breakthrough. The third breakthrough is an example of how this new AROI analysis would be presented in an annual AROI Report.
Viral Advertising: A Conceptualization • Petya Eckler, U of Iowa; Shelly Rodgers, University of Missouri School of Journalism • Much confusion exists over what viral advertising is and how it differs from viral marketing, electronic word-of-mouth, and user-generated content, to name a few. A comprehensive definition of viral advertising is provided to develop a deeper understanding and to advance research in the viral arena. We discuss features that are unique to viral advertising and their importance to our conceptualization. We then present a timeline on the history of viral advertising, discussing key changes and developments. After briefly summarizing existing scholarship on viral advertising, we offer suggestions for future work in the field.
A Comparison of Online Streaming Video and Television in Terms of Advertising Perceptions and Attitudes • Kelty Logan, University of Colorado at Boulder • While it is readily apparent to advertisers that online access of episodic television is becoming increasingly popular, there is little information regarding how use of the new medium differs from traditional television viewership. The research employed online interviews among young adult viewers of online streaming television and traditional television to determine if young adult consumers (aged 18-34) regard advertising viewed within online streaming television programming differently than they regard advertising viewed within traditional, non-recorded television programming. Results indicate that viewers are less tolerant of advertising viewed in the context of online streaming video content than traditional television advertising.
Perceptions of Internet Advertising: A Q Sort Analysis • Ashley Stevens, BYU; David Mecham, BYU; Lincoln Hubbard, BYU; Tom Robinson, Brigham Young University; Mark Popovich, Ball State University • Differences in attitudes toward four types of Internet advertising were measured to aid in further understanding of the effectiveness of Internet advertising, as well as the perceived effectiveness of specific types of Internet advertising. Social judgment theory provides a theoretical framework to aid in understanding how different types of Internet advertisements are perceived. Q-Methodology sorts of 48 statements concerning Internet advertising were used to probe viewpoints toward four types of Internet advertising: interstitial (pop-up), banner, sponsored-search, and video advertisements. Results indicate that interstitial advertisements and banner advertisements were perceived as intrusive and annoying, while video advertisements were tolerated to facilitate online television viewing.
An Exploratory Study on Factors Affecting American Young Consumers’ Mobile Viral Behavior • Hongwei Yang, Appalachian State University; Liuning Zhou, Center for the Digital Future, Annenberg School for Communication, University of Southern California • A web survey of 407 American college students was conducted in April 2009 to examine to what extent young consumers’ demographic, psychographic and behavioral characteristics influence their frequency of forwarding mobile viral content. We found that age, opinion leadership, belief in mobile advertising utility, belief in the usefulness of contextual mobile advertising, acceptance of mobile advertising, cell phone calling, and text messaging were positively related to American young consumers’ frequency of forwarding mobile messages. A backward multiple regression was employed to extract the following significant predictors: age, opinion leadership, belief in the usefulness of contextual mobile advertising, cell phone calling and text messaging. Implications for mobile marketers are discussed.
Online Media Tracking and Evaluation: A Conceptual/Instructional Model • Aimei Yang, University of Oklahoma; Fred K. Beard, University of Oklahoma • Given the current trend of growth in online advertising and public relations, it is imperative to prepare students for the opportunities and challenges presented by the Web 2.0 environment. However, an extensive review of the literature revealed no established framework around which students can readily comprehend the various uses of online media and the increasingly varied and sophisticated means for evaluating them. This paper addresses this gap in the pedagogical literature by presenting a conceptual and instructional model of online media use and evaluation. This model first matches four Integrated Marketing Communications (IMC) disciplines and goals with the most effective online media tools, and further models the appropriate evaluation measures that fit with the communication goals and types of online media.
Predicting Attitudes toward Email and Postal Direct Advertising by Consumers’ Innovativeness • Kenneth C. C. Yang, The University Of Texas At El Paso; Caroline Staub Garland Garland, The University Of Texas At El Paso • This study employed a self-administered survey method to collect empirical data. This study employed a random sampling method to select a sample of 400 from a database of 1806 supporters of a National Public Radio station housed at a large public university in the Southwest. A total of 106 responses were received within the 21-day period. Several linear regression models were run and showed that consumers’ innovativeness variables significantly predicted their attitudes toward email direct mail advertising in the regression model (F=5.86, p<0.01). β coefficients further demonstrated that the more technologies and online activities consumers adopt, the more positive their attitudes toward email advertising will be. Results also showed that consumers’ innovativeness (measured by their online activities) negatively predict their attitudes toward postal direct mail advertising. β coefficient demonstrated that the more online activities consumers undertook, the less favorable their attitudes toward postal direct mail advertising were. Similar results were found for consumers’ preference of postal direct mail advertising (F=3.76, p<0.05). Online activities also negatively predicted consumers’ preference of direct mail postal advertising as shown by β coefficient in the regression model. Furthermore, hierarchical regression model further demonstrated that consumers’ innovativeness (as measured by their online activities) continued to be a statistically significant predictor, rather than their demographics (such as gender, income, education, etc). Implications for diffusion of innovation theory and advertising effectiveness research were discussed.
How Much Do People Remember the Disclaimers in TV Ads? • Hyunjae (Jay) Yu, School of Communication, Sogang University • TV advertising disclaimers contain important information for consumers so they are not misled about advertising content and the characteristics of the products advertised. Therefore, disclaimers are very important not only for consumers, but also for preventing advertisers from running into potential legal problems regarding the content of their ads. However, despite disclaimers’ significance, the research on advertising disclaimers is not extensive. This exploratory study investigates how much young adult consumers (18-25 year old college students) recognize and recall disclaimers in advertisements for two different products (beer and car commercials). In addition, this study also examines if there is any relationship between the participants’ personal consumer characteristics (i.e., the level of impulsiveness in buying behavior and materialistic orientation level) and their recognition/recall of advertising disclaimers. The results show that many participants in this study barely recognized/recalled the disclaimers from either advertisement; the level of recognition (recall) did not seem to be significantly influenced by the people’s personal consumer characteristics.
What personal characteristics impact the attitude toward TV advertising? -The case of baby-boomer consumers- • Hyunjae (Jay) Yu, School of Communication, Sogang University; Hoyoung (Anthony) Ahn, University of Tennessee • The research investigating the relationships between people’s personal characteristics and their attitude toward advertising could produce important implications for developing more persuasive advertising to target audience. Even though related studies have been conducted by many researchers, the research dealing with older consumers and their attitude toward advertising has been very limited, mainly because it has been generally believed that most sales are relied upon younger consumers. However, the importance of older consumers in companies’ marketing has increased recently because of their improved health and financial ability, prompting new research interest. This study investigates the possible relationships between the baby boomers’ attitude toward advertising and three personal characteristics (i.e., age perceptions, social comparison orientation, and materialistic tendency) that have been considered for a long time factors influencing people’s perceptions about advertising. The results show that many boomers strongly believe they are younger than their actual ages and have high social comparison orientations. And those personal characteristics significantly influenced their attitudes toward the TV advertisements they were exposed to.
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The Impact of Economic Crisis on Financial Services Advertising Appeals • Hongmin Ahn, University of Texas at Austin; Young-A Song, University of Texas at Austin • While many scholars and researchers have contributed to the sizeable literature on the interaction between advertising and a society, few have examined economic circumstance as a meaningful force shaping advertising. This study provides the empirical evidence that changes in economic status, the recession in particular, serve as substantial moments wherein advertising appeals have been significantly transformed. The data of 1,488 ads placed in two popular magazines show that the patterns of appeals have turned to direct assertive styles in the wake of the economic crisis of 2008-2009. At the same time, however, ads during this recession period have used a far wider variety of strategic and tactical appeals than those in pre-recession era.
The Politics of Memory: Strategic Recollections of the Past as Oppositional Pitfalls for Election 2008 • Michelle Amazeen, Temple University • This paper explores the use of cultural memory in the political advertising campaigns of the 2008 U.S. presidential election. Both candidates effectively used seemingly positive memory themes to portray his opponent negatively. Despite Obama’s attempts to avoid racial issues, McCain’s Convention Night ad put him in the framework of the Civil Rights movement anyway. The mainstream media’s uncritical consideration of the ad, which invoked Martin Luther King Jr.’s memory in representing Obama’s achievements, suggests not only an uncontested version of racial achievements in America, but also the power granted to political ads in narrating a naturalized version of public memory.
Promoting the Promoters Online: How Ad Agencies Use Corporate Websites to Promote Their Services • Barbara Chambers, Texas Tech University; Curtis B. Matthews, Texas Tech University • Smaller advertising agencies have not typically been the focus of academic research, but they often face obstacles to promoting their own services. The Web provides an interactive environment for promoting expertise. This study used content analysis to examine 79 mid-sized agency websites to determine the prevalence of features such as text, feedback, multi-media, navigation, new media, and brand loyalty. Agencies with more resources had more interactive websites and used more social media for agency promotion.
Targeting Kids Online: Content Analysis of Viral Advertising Featured in Food and Beverage Brands’ Web Sites • Yoon Cho, University of Oregon • As the number of children accessing Internet continues to grow, food and beverage advertisers targeting children are focusing their marketing efforts online. Among these online marketing efforts, viral advertising featured in their Web sites become major interactive advertising tools. Viral advertising relies on entertaining content and interactive features to grab consumers’ attention and uses the Internet to influence consumers to pass along the content to others (Porter and Golan 2006). Through content analysis, this study investigates the types of viral advertising featured in food and beverage brands’ Web sites, examines the level of interactivity of viral advertising, and what types of food and beverage products are featured in viral advertising and sees which product categories have the highest and lowest level of interactivity. The findings will lay the groundwork for empirical studies exploring the effect of viral advertising on children’s attitudes, and possibly, consumption habit of food and beverage products.
Content Analysis of Direct-to-Consumer Advertising for Stigmatized Illnesses: Does It Provide Fair and Balanced Information? • Hannah Kang, University of Florida • This study evaluated the content of DTC print ads for stigmatized illnesses from 1998 to 2008 by using the FDA’s fair- balance disclosure provision and methods of the previous studies. DTC ads for eight stigmatized illnesses in Time magazine were analyzed. Results showed 13.5 percent of the ads offered the same amount of benefit and risk information and met the fair balance requirements of FDA in terms of the amount of benefit and risk information.
To Click or Not To Click?: The Factors Influencing Clicking of Ads on Facebook • Yoojung Kim, The University of Texas at Austin; Mihyun Kang, The University of Texas at Austin; Dong Hoo Kim, The University of Texas at Austin; William Reeves, University of Texas at Austin; Jang Ho Moon, The University of Texas at Austin • This paper explores various factors influencing the clicking of ads in Facebook: the perceived informativeness, entertainment, and irritation, Facebook usage intensity, the number of joined Facebook Pages. The results of logistic regression showed that people are more likely to click ads on Facebook if they perceive ads as more informative and less irritating. In addition, there was a positive relationship between Facebook usage intensity and number of Facebook Pages and clicking of ads on Facebook.
Consequences of Agenda-Setting: The Impact of Agenda-Setting Effects of Political Advertising on Candidate Favorability, Voting Intention, and Voter Turnout • Yonghwan Kim, University of Texas at Austin • This study examines the consequences of agenda-setting effects of political advertising for attitudinal and behavioral outcomes—candidate preference, voting intention for candidates and voter turnout. The current study, beyond the main focus of agenda-setting research on news media such as newspaper and television news, attempts to contribute to the growing research on consequences of agenda-setting by investigating how salience in individuals’ minds shaped by exposure to political ads influences their attitude toward candidates, vote choice, and voter turnout through use of an experimental design. The direct impacts of perceived salience of candidates’ personal attributes were found to predict individuals’ candidate preference and voting choice. In addition, the results showed interaction effects of the political ads tone and the perceived issue salience on the likelihood of voter turnout.
The Effects of Advertorials on Consumers’ Perceptions of Their Relationship with the Corporation: The Roles of Media Credibility and Advertorial Types • Daewook Kim, University of Florida; Jun Heo, University of Florida • This study aims to examine how corporate social responsibility advertorials influence consumers’ perceived relationship with corporations. Two independent variables were used for the study: level of media credibility (high/low) and types of advertorial (labeled/unlabeled). The research findings suggest that media credibility has significantly positive impacts on perceived relationship with corporations, whereas types of advertorial show an insignificant influence. Theoretical background and practical implications are provided.
The Effects of Divided Attention on Implicit and Explicit Memory for Radio Advertisements • Kelli Lyons, Texas Tech University • Studies have established a dissociation between implicit or subconscious memory and explicit or conscious memory. Most often the dissociation is observed when time between study and testing phases in increased or when a secondary task is completed during the study phase. Many studies have suggested that explicit memory is highly influenced by divided attention, while implicit memory is not affected to the same degree. These studies do not suggest that implicit memory does not require attention. In fact, they found that more frequent responses to a secondary task do have a negative effect on implicit memory. However, these studies have most often used simple stimuli such as individual words. The current study tests memory for words from radio advertisements in divided and full conditions. The results did show an affect of attention on explicit memory, but they were not consistent with previous literature for implicit memory, with the current study finding evidence to suggest that implicit memory was affected by attention. However, more importantly, this study revealed that secondary tasks interact in a different way with mediated messages than they do simple stimuli.
The Effects of Message Framing and Behavioral Norms in Responsible Drinking PSAs: The Role of Deviance-Regulation Theory • Sun-Young Park, University of Florida; Jaejin Lee, University of Florida; Hyunsang Son, University of Florida; Eun Go, University of Florida • Given the potential importance of message strategies in binge drinking interventions among college students, the current research investigates the effects of message framing and behavioral norms (i.e., rules about appropriate behavior) and their interaction effects on attitudinal and behavioral responses to responsible drinking. For this study, a 2 x 2 (message frames: gain or loss; behavioral norm: healthy or unhealthy) between-subjects randomized experimental study was conducted to examine the effects on message persuasiveness, ad attitudes and responsible drinking intentions. The results revealed that messages stressing the benefits of performing the requested behavior (i.e., gain-framed) and positive behavioral norms (i.e., healthy norms) yielded more favorable outcomes. More importantly, significant interaction effects suggest that the condition of the loss-framed messages and the unhealthy norm was least effective among four conditions in the experimental design. This study lays the theoretical groundwork for the role of message framing and behavioral norms in enhancing the effects of responsible-drinking campaigns. Also, the study provides useful insights into the potential utilizations of health messages about responsible alcohol use in PSAs. Implications, limitations, and future research are suggested.
An Analysis of NARB Panel Decisions Before 1994 • Jessica Powviriya, University of Arkansas Journalism Department • This study examined 71 of the 139 (or 51 percent) of the NARB cases which were decided through 1994. The study analyzed case decisions for whether ads were substantiated, the medium used and comparison advertising. Results suggest that the household products and services group was the most frequent category of concern in the NARB casework, accounting for most of the cases involving substantiation and comparative advertising.
Celebrity-Associated Promotions: Celebrity Endorsed Advertising vs. Celebrity Product Placement
William Reeves, University of Texas at Austin • This study investigates celebrity product placement, an exciting new advertising technique. In particular, this study examines the effects of celebrity product placements effect on celebrity credibility, attitude towards the brand, and purchase intent, and specifically in comparison to celebrity endorsement. Results of the experimental study reported in this paper show that celebrity product placement has amore positive effect on celebrity credibility, attitude towards the brand and purchase intent than the traditional celebrity-associated practice, celebrity endorsement.
Self-Concept Portrayed in Advertising and Consumer Perceptions on Luxury Fashion Brands • Mark Yi-Cheon Yim, The University of Texas at Austin • The objective of this study is to reveal the current direction of advertising for luxury fashion brands (LFB) by comparing the consistency between self-concept portrayed in magazine advertisements and consumer perceptions on LFB. To achieve the goal, a content analysis and a survey (n = 730) were conducted. Additionally, how other consumer characteristics (i.e., brand consciousness and culture) operate in forming attitudes toward LFB was investigated. The results suggest that females are overrepresented in advertisements for LFB, considering the readership’s gender composition. Although females are generally more favorable to LFB, both genders high in brand consciousness are favorable to LFB.
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